Privacy Policy
Privacy Policy for DealDukan
Effective Date: November 1, 2024
Last Updated: January 23, 2025
1. Introduction
At DealDukan, we value the privacy and security of your personal information. This Privacy Policy explains the types of personal data we collect, how it is used, and the steps we take to protect it. By accessing or using our website and services, including purchasing products, you consent to the data practices outlined in this policy.
2. Information Collection
We collect the following types of personal information when you interact with DealDukan:
2.1 Personal Information
- Contact Information: Your name, email address, phone number, shipping address, and billing information when you register, place an order, or contact customer support.
- Payment Information: Payment details (e.g., credit/debit card information) are processed securely by third-party payment gateways. We do not store your credit card details on our servers.
- Account Information: When you create an account, we collect preferences, order history, and communication preferences to enhance your shopping experience.
- User-Generated Content: Any reviews, comments, or other content you submit will be collected and used as per the intended purpose.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- Device Information: Details of the device you are using, such as device type, operating system, browser type, IP address, and unique device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our site, improve user experience, and personalize content and ads. You can manage cookie preferences through your browser settings. However, disabling cookies may limit some website functionalities.
- Usage Data: Information about your interactions with our website, including pages visited, time spent, and links clicked, helps us analyze user behavior to improve our platform.
3. Use of Information
We use your information for various purposes, including:
- Order Processing: To manage and fulfill your orders, confirm purchases, and provide customer support.
- Account Management: To authenticate, manage, and update your account, including sending necessary account-related notifications.
- Personalization: To tailor our services, content, and ads to your preferences and enhance your shopping experience.
- Marketing Communications: If you opt-in, we may send you promotional offers, newsletters, and other marketing communications.
- Analytics: To analyze user behavior and trends, improving our website and services.
- Security: To prevent fraud and protect against unauthorized access or activity on our platform.
4. Data Sharing and Disclosure
We may share your personal data in the following scenarios:
4.1 Third-Party Service Providers
We share your information with trusted third-party providers who assist in operating our website and fulfilling services such as:
- Payment processors
- Shipping and delivery partners
- Marketing platforms and customer support providers These third parties are contractually obligated to protect your data and may only use it for the specified purposes.
4.2 Legal Compliance
We may disclose your personal information when required by law or to comply with legal requests, such as:
- Court orders or subpoenas
- Legal investigations or claims
- To protect our rights, safety, or property, or the safety of others
4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred. We will notify you of any such change via email or a prominent notice on our website.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer needed, we will securely delete or anonymize your data.
6. Security of Your Information
We implement industry-standard security measures to protect your personal data from unauthorized access, use, or disclosure:
- Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive data during transmission.
- Access Control: Access to personal information is restricted to authorized personnel only, who must maintain confidentiality.
- Regular Audits: We conduct security assessments to identify and mitigate vulnerabilities.
While we use these measures to safeguard your data, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.
7. Your Rights Regarding Personal Data
You may have certain rights regarding your personal data, depending on your jurisdiction:
- Access: You may request a copy of your personal data.
- Correction: You can update or correct inaccurate information.
- Deletion: You may request the deletion of your personal data under certain conditions.
- Objection: You may object to our processing of your personal data.
- Data Portability: You may request the transfer of your data to another organization or directly to you, subject to conditions.
To exercise these rights, please contact us at support@dealdukan.com. We may verify your identity before processing your request.
8. International Data Transfers
Your data may be transferred to servers located outside your country, including India. If you are located outside India, please be aware that your information may be processed in India, which may have different data protection laws than your jurisdiction. By using our platform, you consent to this transfer.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take steps to delete it. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Changes to Our Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Please review this page regularly. By continuing to use our services, you accept the updated terms.
11. Contact Us
If you have questions, concerns, or wish to exercise any of your rights regarding your personal data, please contact us at:
DealDukan
Email: support@dealdukan.com
Mailing Address:
Village - Kanksha,
Post Office - Tangrabichi,
Police Station - Kultali,
South 24 Parganas, 743338
This lengthy privacy policy aims to cover all aspects of your data collection and usage practices in a detailed manner, ensuring transparency and compliance while being comprehensive enough to deter thorough reading.